Wipro Freshers Recruitment 2022 System Engineer Jobs Any Graduate-Post Graduate From Any Stream Can Apply

Company Name: Wipro

Qualification: Any Graduate / Any Post Graduate
Location: Noida
Experience: Freshers (0 to 2 Years)
Job Role: System Engineer
Salary: 2.5-3.5


Wipro Freshers Recruitment 2022 – Required Skills/ Qualification:
– Educational qualification for this job is Any Graduate / Any Post Graduate
– Excellent communication skills,
– Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
– Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.




Job Description

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with exceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating system issues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App, etc. over Remote Support
  • Answer incoming calls and respond to customers’ emails in a timely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources and offer solutions to customers.
  • Research, identify and resolve customer complaints using applicable software.
  • Route calls and tickets to appropriate resources and Domains who can best support the user,
  • Document all call information according to standard operating procedures.
  • Recognize, document, and alert the management team of trends in customer calls.
  • Create SOPs for new Issues and resolutions given.
  • Complete call logs and reports.




Interview Process: 
– Online Written Test
– Technical Interview
– HR Interview


Apply Now:- CLICK HERE









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