Infosys BPM Recruitment 2022 For Process Executive | Apply now

 

Infosys Off-Campus Drive 2022:

Organization	Infosys
Job Title	Process Executive
Salary	3.6 LPA (Expected)
Location	Pune
Last Date	ASAP

Job Description:

• SLA Process compliance, Resource Planning, Business process improvement
• Knowledge of operation management
• Driving Daily/Weekly/Monthly Governance calls with clients.
• Prepare/review the process definition & documentation for the specific process within purview to enable the manager to finalize the TO-BE Process
• Co-Ordinates and conducts training for the team in order to ensure the right skilling
• Monitors/ensure process compliance and periodically updates SOP changes as required as part of the quality plan in order to ensure adherence to process steps
• Resolves escalations from the process owners in order to ensure strong customer relationships
• Provide feedback on error transaction and conducts RCA with help of quality SPOC
• Self-starter, having a proactive approach in terms of process improvement, identifying risks, and engaging clients.
• Ability to handle multiple tasks and adherence to on-time delivery.
• Understand the contractual requirement for the process and deliver the same.

Skills:

• Life Insurance
• Sound decision-making
• Excellent written and verbal communication skills
• Good attention to detail

Qualification: 

• Any graduate degree or equivalent with a strong academic record.
  
• Freshers are eligible
  
• Good communication and analytical skills.
• Students from 19/20/21/22 Batch can try

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