Tata Communications is hiring candidates for the post of Customer Service Executive. Any BA BSC BBA BCA B.COM B.TECH apply now
Tata Communications Recruitment 2022:
| Company Name | Tata Communications |
| Post Name | Customer Service Executive |
| Salary | ₹3.6 LPA* |
| Experience | 0-2 yr |
| Job Location | Across India |
| Batch | 2022/21/20/19/18/17 |
Job Responsibilities:
- Analyze the need for capacity augmentation/ optimization to address capacity crunch in networks.
- Plans to organize and direct all operations with respect to installation support, network service, and major moves.
- Identify and lead implementation for any new network updates.
- Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications
- Manage and monitor planning and delivery of orders in terms of configuration management
- Guide and monitor team to design the network to ensure the customer connectivity in the agreed time and supervise hand over to project implementation team.
- Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement.
- Diagnoses troubleshoot and resolves problems, and takes corrective action when necessary.
Eligibility Criteria:
- Bachelor’s degree from any stream.
- BA BSC BBA BCA B.COM B.TECH
Preferred skill:
- Team player and quick learner
- Good Communication- Verbal and Non Verbal skills
- Multi-Tasking
- Good Team Player
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